SOFTWARE UPDATE (4 replies)
As the people I spoke to at the dealers would not answer my simple question I deduced that they had been instructed not to tell customers what the software upgrade was aimed at achieving. There must be someone out there who knows.....
I had an email from my local dealer from whom I bought a 5 door hatch a year ago. I was invited to bring my car in for a 20 check. The Mini has just clicked past 5,000 miles I arrived at the dealership to be told that in addition to the 20 minute "service" the dealer would also do a software update for the car!!!!!! The no charge invoice showed the 20 minute "service" to be a visual check so clearly the software update was the primary reason for presenting my car. I asked politely what the purpose of the software update was but received no answer apart from the fact that they would need the car for a whole day. I was handed keys to a new 4 door hatch [Diesel and auto] and drove home.
Collecting my own car with its supposedly new improved software I brimmed the tank. I drive the car for economy so keep tabs on fuel consumption. OK I know its sad, but I grew up reading reports in Motor Sport of economy runs so I had been getting 50MPG plus. However, I drove 75 miles before the first indicator light went off.
A bit soon to determine but the indication is that the new software alters the economy somehow.
Does anyone know what this new software actually does please???
I'd also be interested in what gets updated.
Most other software updates include what has been changed and why (eg bug fixes). I want to know why BMW think they don't have to disclose what has been fixed after all you will get an itemised list of the physical elements of your car they've worked on.
The suspicious paranoid in me wonders what they're covering up
OK. Three tank full to tank full MPG tests and I was still only getting just above 50MPG so the software update was not about increasing economy. Apologies if I inadvertently led anyone astray. If I have I have paid the penalty by being led astray myself!!!!!
I had a call from my local MINI dealer to come and see the NEW Clubman. So off I hie to Aberdeen to find the showroom swimming in salesmen and food and drink venders. Well not vendors as the food and drinks were free. Paid for by the dealership I guess. I was pounced on by a charming gent who wanted to know what I thought of the Clubman. Well I hope I said all the right things as the welcome had been tremendous. I then had a call to test drive the Clubman and I was told to keep it for a few days/weeks. Both my favourite navigator and I thought that it drove very well had more space than our 5 door hatch and still went round my test corner at the right speed without twitching. If my navigator squeeks but the car does not I know all is well. So what does one do but start configuring. Back to the dealer with my configured sheets of A4... but I ended up driving away in a seriously over-specified Clubman that was only a few months old and at a very nice price. I can recommend considering a demonstrator as they are routinely over specified and as near new as does not matter. Regards TOM W